Privacy Policy

Privacy & Cookies

This privacy policy sets out how we, Skin Chemists ("Skin Chemists"), collect, use and protect any information that you provide when using this website. Skin Chemists is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement. Skin Chemists may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

DATA COLLECTION AND STORAGE

Skin Chemists may collect personal and non-personally identifiable information about you when you register with Skin Chemists or place an order for Skin Chemists products. Any personal information collected by Skin Chemists may be stored and processed in the UK, US or any other country in which Skin Chemists or its service providers maintain facilities.

 

DATA USAGE AND ACCURACY

Any personal and non-personally identifiable information which you provide through this website or which Skin Chemists collect shall be used for statistical and marketing purposes, processing your order, managing your account, responding to any comments or questions you may have and, if you agree Skin Chemists may occasionally contact you by email you about forthcoming events, products and promotions. Skin Chemists will endeavour to ensure that reasonable steps are taken to create accurate records of any personal information you provide through this website. However, we do not assume responsibility for confirming ongoing accuracy of your personal information. Should any of your personal details change, or should you no longer wish to receive communications from us, you may update your details or choose to opt-out at any time by visiting "My Account" page. Alternatively, please contact our customer services via email email info@skinchemists.com stating your exact name, email address and postal address. If you advise us that your personal information is no longer accurate we will make corrections so far as is practicable. Please update your records if any of the information you submitted during registration changes.

 

SUBJECT ACCESS REQUESTS

You have a right to request a copy of the personal information Skin Chemists holds on you. If you would like a copy of this information please write to address set out below. Skin Chemists will charge a small fee for this service. Data Requests

Skin Chemists
Jacob House
3 - 5 Cynthia Street
London
N1 9JF

 

DISCLOSING INFORMATION TO THIRD PARTIES

Skin Chemists uses other companies to perform functions on their behalf in relation to the purposes included within this policy. Such functions include credit/debit card validation and authorisation, webhosting, data analysis, order fulfilment and mailings. Any third party used by Skin Chemists may be provided with access to your personal information, but only where this information is relevant for them to perform their functions. Your information shall not be used for any other purpose. Some of these companies are located outside of the European Economic Area (EEA), including the US, where the same levels of protection are not required. Skin Chemists always stipulate that third parties adhere to the same procedures that we follow with respect to you personal information.

 

COOKIES

Cookies are small pieces of information that are stored by your Internet browser on your computer's hard drive. Skin Chemists uses cookies to;Place items in your shopping basket; Keep track of your current order; should you wish to complete your order at another time; Help identify you as you move around Skin Chemists's website; Provide site usage; information which together with purchasing information will help us improve and develop products and services we offer. These cookies do not store any personal information. You will need to enable cookies in order to use or website; this will allow you to register your details and to make purchases.

 

OTHER WEBSITES

Skin Chemists's website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their privacy policy.

 

SECURITY

Skin Chemists takes the privacy of our customers very seriously and we are committed to protecting the security of your data, both on and off line. For security reasons Skin Chemists strongly recommend that you do not send credit card numbers by standard email and only use the secure facility provided on our website.

 

CONSENT

When you shop on Skin Chemists's website, we ask you to input personal information such as your name, e-mail address, billing address, delivery address, telephone number, product selections and credit/debit card information. When you submit your personal information on this website you will be asked to consent to the processing and transfer of your personal information at the checkout stage, as set forth in this policy.